Click on the title 'General Settings' to define the General Settings for this Step.
|•||Step Name : Enter the Step Name. This entry is shown to the Users on the Ticket Overview.|
|•||Type : Select 'Jump Step'.|
|•||Jump to step : Select the next step where the process should continue.|
|•||Visible For : Select the Roles that are allowed to see this step on the Overview Page. Select 'All' to select all roles, or define individual roles. |
|•||Admin documentation : this text area allows the administrator to enter any text, that explains how the process works. This information is never shown to the end user. If anything is entered, an icon is added to the step in the first tab. On mouse-over, the test is displayed.|
Use the button to save the changes, or use the button to discard any changes.