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Field: Other General Settings

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The General Field settings group contains the following options for this Field:

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Internal Label : the internal label of this field. This field is used when referencing to this field in the process and reporting. Spaces & special characters are not allowed, except for underscore '_'. It is allowed, but not recommended to give multiple fields the same internal label. If you do, please ensure that they are in sections that can not be activated at the same time.
Admin documentation : Enter any comments about the field here, that are useful for administrators or yourself. This information is shown in the Fields overview, but never to the end-users.
Section : if Sections are available in the selected Form, they are listed in the drop down box. When a Section is selected, the Field will be grouped under the Section. New Sections can be defined as discussed in the Sections topic.
Live on website: When this box is checked, the Form will be shown to the Users.
Required: When this box is checked, Users are required to fill in this field ( or make a selection ) in order to be able to submit the Request Form. For some Field types ( like Header or Section) this selection has no meaning and is disregarded.
Allow Sticky answers : When checked, the form will remember the last entry of the User. So when the same form is used at a later time, the previous answer will be filled in by default. This also applies to fields on other forms that make use of the same Internal Label.
Show On Overview : When checked, the field will not be included on the Review page, the [All Form Fields] variable and the Request details of the process page.
Encode HTML on Overview: When this option is checked, the contents (what the user entered) of this field get encoded, meaning that when it contains HTML or javascript, the pure source is shown, rather than interpretated. When not checked, the browser will execute the content of the field as HTML or javascript. Your safest option is to check this field, which avoids the risk that someone enters a javascript source in a text area field that may cause security issues.
Searchable via Search Tickets : When checked, this field is available to be searched on the Advanced Search panel.
Value under label : When checked, the question and answer box are displayed underneath each other.
Read Only : when checked, this field is not editable by the end-user. For some field types, like 'read-only display'-field, this is always the case and this option is greyed out.
Hidden :  when checked, this field is not visible by the end-user. For some field types, like 'hidden'-field, this is always the case and this option is greyed out.
Location : Select here where the field should be displayed on the form. Please note that the option selected here, may have impact on the location of other questions. There are 3 possible options to position a field:

 Under previous field (default): With this option selected, the field will be displayed at the same level as the question prior to the current field. Please note that this may also be a question within a section, even if the 2 questions are not located in that same section.

 Right of the previous field (under last table split): With this option selected, the question is displayed at the right of the last question that started a new table. By default the first form field starts a new table and headers start a new table. By choosing the option "On New line under previous field" a new table can be enforced manually. Please note that the previous field may also be located within a section, even if the 2 questions are not located in that same section.

 On New line under previous field, creating a table split: With this option a table split can be enforced and all indents that may have occurred through the setting of fields at the right of other fields is reset by this. The next question that is placed right of previous field, will be displayed next to the last question with this option (with the exception of header, which also cause a table split).

Label Column Class: If you want to use a different CSS class for the Label, enter it here. Classes need to be available in the customer.css
Value Column Class: If you want to use a different CSS class for the input part of the field, enter it here. Classes need to be available in the customer.css
Current Icon : Fields can have an icon linked, which will be displayed under the question or within the header bar. There is no sizing done on the icons, so take care in which resolutions the icons are loaded. Icons can only be added to fields after it has been saved once.

 

 

Use the SAVE button to save the changes and remain on this screen, or use the OK button to save your changes and return to the Overview screen, or use the CANCEL button to discard any changes.