Authentication is the process of verifying the identity of an user who attempts to access the system, and authorization is the process of verifying that the user has sufficient rights to the Self Service Portal. There are different methods of authentication available for the Self Service Portal. Regardless of which authentication method is selected, each user will require a Self Service Portal account to get authorization within the Self Service Portal.
SSP 7 provides different methods of authentication:
|•||SSP7 Internal - Use this option if SSP should do authentication and maintain user's passwords. Please note that the system is designed to use external authentication methods and this authentication method may not pass for all security requirements.|
|•||LDAP - When LDAP authentication is used, users can login with their normal network account and password. Passwords are not stored in SSP 7 . It is possible to provide users the option to save their account for next time use. This account is then stored in the user's local folder in encrypted format. Please check the User Access section for detailed information.|
|•||SD 4.5 - HP OpenView ServiceDesk 4.5 is used as authentication server. Users get access to SSP 7 by providing their HPSD4.5 username and password.|
|•||Kerberos - Kerberos is used to provide Single Sign On (SSO), using the Windows account of the user. |
|•||Webseal - Supports authentication through a webseal session variable|
|•||External - Use external in case you want to use ADFS authentication. Please contact SMTX support for additional software that is required to support this authentication type.|