When selecting 'General' as a Row type, the following options are available:
|•||Date: current date|
|•||Requested by : name of the requestor|
|•||Requested for: name of the requested for|
|•||Ticket Id : SSP Ticket number|
|•||Form name: Name of the form that started the ticket|
Select the Section if needed & available.
Use the button to save the changes, or use the button to discard any changes.