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Layout : General

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When selecting 'General' as a Row type, the following options are available:

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Date: current date
Requested by : name of the requestor
Requested for: name of the requested for
Ticket Id : SSP Ticket number
Form name: Name of the form that started the ticket

Select the Section if needed & available.

 

Use the save button to save the changes, or use the cancel button to discard any changes.