Navigation:  Admin Panel > Processes > Managing Processes > Overview Layouts >

Layout : General Settings

Previous pageReturn to chapter overviewNext page

This page allows you to build your Overview layout.


Use as request fields : If checked, the 'standard' way of showing the fields from the original request is replaced by this layout
Name : enter the name of the layout
Rows : build the layout in different rows.


When building a row, the following elements are needed:

Type : select either:

 - Manual: show any value, conditionally if wanted, or create a section

 - General: enter the current date, details of the requestor/requested for, the TicketId or the Form name

 - Form field: show any form field

 - External app field: show any field from an external app (like Ticketing)