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Pdf Reports

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A PDF Report allows you to use values from the form, process or any other element linked to the ticket & provides flexibility in the formatting. Because an HTML editor is used, the options are endless.

To edit the PDF reports, open the section under General Settings of a Process:

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The overview will show all current PDF reports.

Actions

clip0313 : Use this button to create a new PDF report.

The table gives the following overview:

Name : Name of the PDF report
Action : Use delete to delete this PDF report, or edit to edit.

 

Editing a PDF report

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Use as default report : when checked, this PDF will be presented when the default PDF report is called upon using Dynamic mapping. See 'Dynamic Field Mapping' for more information.
Margins : Set the margins if needed. these are expressed in in points, 1 point = 0,03528 centimeter.
Orientation : Define the orientation of the document (portrait or landscape)
Page size : Check the box if you want to use a custom page size. Width & Height can be set in points, 1 point = 0,03528 centimeter.

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Name : Set the name of the PDF report
Content : define the contents of the PDF document
Translations : set the Name & Content in different languages.

 

You can do 2 things with a PDF Report.

1. It can be added as an dynamic email attachment in the process.

 

2. It can be a link towards the file. This will be placed in the step information section right above the form, or in an email, or any other SSP-component that allows Dynamic Field Mapping.

 

To avoid page breaks in a PDF

 

use the page-break-inside:avoid option to force no page breaks.

<div style="page-break-inside: avoid;">

<table>

<tr><td>content</td></tr>

<tr><td>content</td></tr>

<tr><td>content</td></tr>

</table>

</div>

 

To do the opposite, to enforce page breaks use the page-break-after: always

 

<table>

<tr><td>content</td></tr>

<tr><td>content</td></tr>

<tr><td>content</td></tr>

</table>

<div style="page-break-after: always;"></div>

<table>

<tr><td>content</td></tr>

<tr><td>content</td></tr>

<tr><td>content</td></tr>

</table>