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Restart Services

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In case there is a need to completely restart all services related to SSP7, do the following:

On the IIS Server, open a Command box with administrator rights and type: IISReset. This will completely stop the IIS server, clean its cache and restart the services and website again. Please note that any other site than SSP7 running of the server will also be reset. For Microsoft references on this topic please go here.

When an integration adapter is used with HP Service Desk 4.5, the Tomcat application SmtxSd45Connector should also be stopped and started.