The creation and maintenance of the Knowledge section can be changed in Knowledge Management Settings.
Therefore, select the second option: Service Catalog Tree.
This screen opens:
The Service Category Tree page contains the following information:
|•||Sequence : this selection list allows you to change the order of the Tree Structure. Simply select another value from the drop down to make the change. 1 is the top position, the highest number is the lowest position.|
|•||Navigation Tree : this is the title of each Element. All first line elements are unfolded, this is shown with the . To fold, click on the plus and all underlying element folders will be shown|
|•||Type: this is Node (=Page without content) or Content (=Page with content)|
|•||Live: when the Element is live, it is ticked: |
|•||: Use this button to open the dialog window for entering a new Element.|
|•||: Edit : Change the details of the selected Element|
|•||: Delete : Delete the selected Element. Deleting the element will result in deleting all Topics & Forms that are grouped in this Element.|
|•||: Add a new element: Use this button to open the dialog window for entering a new Element under the chosen Element.|