The out of the box Service Manager adapter can be replaced by the generic webservice adapter. We have created all XSLT documents for this integration. The disadvantage is that it is not a 1-1 change, so all processes will need to be adjusted manually. The advantage is that these can be easily extended, that you can use multiple Service managers in 1 SSP. A suggestion is to use these webservices in new processes.
These webservices are available upon request and are not delivered with a default upgrade.