Task lock changes
The option now exists to lock a ticket. When you edit or add a task, and the assignment group has processes linked to it, you have a button available to save the task and lock the ticket.
The deletion of a pool has been improved in this version. The redirection after editing a pool is also fixed (/Common/Admin/PoolOverview.aspx).
Several small enhancements
On planned delivery you can use an offset (eg. +4). Combined options like BH+#Replace-Variable-123# are also possible.
|-||Field "Name" remove from search screen.|
|-||It is possible to search on tasks using all fields. Filtered lists can be saved.|
|-||Due status has been added to tickets.|
Ticket detail improvements
|-||Solution field has been made elastic. A handle has been added to allow the manipulation of the size of the solution box|
|-||Color coding of tickets based on the linked pool. Within Pools a color code can be set.|
|-||Friendly error message when search ticket gives no results because the ticket ID does not exist or the end user does not have authorization to view the ticket.|
|-||A new setting has been added so that a ticket cannot force close tasks when it has open tasks.|
Date management improvements
|-||Planned delivery date is adjusted when ticket reaches "awaiting for customer" state.|
|-||Planned delivery date is now displayed in the ticket dashboard views.|
|-||Same color scheme for ticketing views as with tasks.|