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Workflow

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Confirmation in SSP workflow for group announcements (xls)

When a user uploads an excel sheet, a message is shown that tickets are added to the queue and will be processed. In this release, a new message is added: “Would you like to receive a confirmation email when this task is completed?”. When checked, the user receives an email after the creation of all tickets. For this purpose an email template has been added called “Processed Excel in forms”. The following variables are available:

"The uploaded excel in attachment
"The created tickets numbers in the email body
"These would be clickable so the user can open the tickets easily
"The link to the used form

Small Changes/bugfixes

BUGFIX: Copying of update ticket has error: When copying a processstep of the type update ticket, some fields were not copied. For example the "external reference number" was not visible in the copied step.