There is a new option available in the ticket details, which shows you the workflow that has been executed. This option is available to persons who have authorization to change the process.
|-||The log file is shown in detail|
|-||The option exists to see the full process, or only the executed steps|
|-||The sequence is indicated with the numbers, you can click on the arrows before and after the number to see the previous and next step|
|-||If a step is activated multiple times, it is also visible on the screen.|